AI FOR CLINICS
Answr responds instantly from clinic-approved information, qualifies enquiries, coordinates bookings and hands your team the conversations that need them.
Meta Tech Provider
THE SPEED PREMIUM
Patients rarely contact one clinic and wait. Responding while their interest is highest gives your team a much better chance of moving the conversation forward.
more likely to convert when you respond within the first minute instead of two.
Velocify Lead Response Study, 2013 — 3.5M+ leads, 400+ companies (phone-response data)
Reply within five minutes, not thirty
Both figures are measured against the same enquiry answered thirty minutes later.
Source: Lead Response Management Study, Dr James Oldroyd, MIT Sloan / InsideSales.com, 2007. Three years of data, 15,000+ leads, 100,000+ contact attempts.
WHO IT'S FOR
Different specialty, same problem: patients message after hours and expect an answer. Answr adapts to how your clinic actually works.
HOW ANSWR WORKS
Just over a minute, from the message arriving after hours to the appointment on the calendar and the one conversation your team needed to see.
A quick look at how Answr handles enquiries, qualifies leads and keeps your team in control.
FROM INTEREST TO APPOINTMENT
From the first Instagram DM or WhatsApp message to a confirmed appointment, Answr handles the repetitive front-desk work while your team stays in control.
A late-night or lunch-break enquiry can wait until the team is free — but the patient may not.
Answr responds immediately using your clinic’s approved information and keeps the conversation moving.
Your team has to gather the basics before they can understand what the patient needs.
Answr asks the right questions and captures the important details before the team steps in.
When the team gets busy, a promising enquiry can be forgotten or the next follow-up delayed.
Answr keeps the conversation and its next action visible so the clinic team can decide when to follow up.
Finding the right treatment, practitioner and appointment time can take several back-and-forth replies.
Answr guides qualified patients to the right next step and confirms appointments in your connected Google Calendar.
A faster reply. A better-qualified enquiry. A confirmed appointment.
BUILT FOR BUSY CLINICS
Qualify leads, answer common questions, coordinate bookings and keep conversations moving from one connected workflow.
Answer Instagram and WhatsApp enquiries in seconds, during busy periods and outside clinic hours.
Ask the right questions, capture key details and surface the enquiries that need your team's attention first.
Offer available times, collect booking details and confirm appointments in your connected calendar.
When an enquiry goes quiet, Answr drafts the follow-up and holds it for your team to approve, reschedule or cancel.
Communicate naturally with patients in their preferred language across countries and time zones.
Escalate complex or sensitive conversations with the full history preserved.
Keep services, prices, policies and approved clinic answers accurate and up to date.
Track enquiry volume, response times, bookings and follow-up performance from one dashboard.
Use clear permissions, controlled access and responsible data handling.
PLANS AND PRICING
Every clinic starts with two free weeks running on its own patient enquiries, with nothing to pay up front. After that it is €249 a month for everyone, cancel any time. Larger groups and multi-site clinics are quoted separately.
Everything a single-site clinic needs to stop losing enquiries out of hours.
Two weeks free
then €249/month, cancel any time
Free setup · Nothing to pay up front · One price for every clinic
Billing starts only when the two free weeks end.
For groups, multi-site clinics and unusually busy enquiry lines.
Tailored quote
Tell us about your clinic and we’ll quote it
COMMON QUESTIONS
Learn how pricing, setup, Instagram and WhatsApp connection, bookings and team handover work.
The first two weeks are free, running on your own patient enquiries, with nothing to pay up front. After that it is €249 per month and setup is free. It’s month to month, so you can stop whenever you like. Multi-site groups and very high enquiry volumes are quoted separately.
Everything needed to get your clinic live: your treatments, prices and opening hours loaded in, the enquiry and qualification flow built, escalation rules set, and your booking system connected. You approve it all before a single patient sees it.
Yes. It’s month to month with no contract and no notice period. Your clinic keeps its number, its patient conversations and its data, and we hand them over or delete them on request.
No. We do the work. You send us your treatments, prices, opening hours and how you like enquiries handled; we build and configure it, then you check it over and approve it. Most of the waiting is WhatsApp’s own approval process, not anything on your side.
Usually one to two weeks, and most of that is Meta’s WhatsApp verification running in the background. The clinic’s own part is typically an hour or two: sending us your treatment and price list, then approving what we’ve built.
Either a new number we provide and manage for you, or your existing clinic number, which we check can be migrated before anything changes. Your clinic keeps ownership either way, and one administrator grants access during onboarding.
Yes. Your team can update treatments, prices, opening hours, policies and answers at any time, and changes go live within minutes. Nothing is published until someone at the clinic approves it, so you always know what patients are being told.
In your shared clinic inbox, where every enquiry across WhatsApp and Instagram appears in one place. Any member of the team can read the full history, reply themselves, or pause the assistant on a conversation.
Yes, and it introduces itself as an AI assistant at the start of a conversation. If a patient asks for a human, the conversation goes to your team with the full history attached.
Yes. It answers in whatever language the patient writes in, and follows them if they switch mid-conversation. That matters most for international patients enquiring at odd hours in English, German, Arabic, Russian or French.
It hands over to your team rather than guessing, with the whole conversation attached so nobody has to ask the patient to repeat themselves. Anything clinical, sensitive or outside what you’ve approved is handed over automatically.
Yes. You connect your clinic’s Instagram professional account, and DMs are answered from the same clinic information as WhatsApp, in the same shared inbox, with the same handover rules.
Yes. One knowledge base covers both, built from your treatments, prices, opening hours and booking policy. Update it once and both channels change together.
Yes. It collects the details, checks your live availability and confirms the consultation in your calendar, so patients book themselves in while your front desk is busy or closed. Google Calendar and Dentally are connected today, and most other calendars or practice systems can be connected where they offer an API. Tell us what you use and we’ll confirm before you commit to anything.
Only the prices and packages your clinic has given us and approved. Where a price depends on assessing the patient, it says so and hands the enquiry to your team rather than inventing a figure.
It can send your clinic’s own payment or deposit link as part of the booking. Answr never touches card details and never processes the payment: that stays with whatever provider you already use.
It hands the enquiry to your team instead of guessing. Anything outside the information your clinic has approved is treated as a handover, not something to improvise, and your team picks it up with the full context.
Yes, at any point. Your team can watch a conversation as it happens, take over in one tap, then hand it back to the assistant afterwards. The full history stays on the conversation either way.
Your clinic does. You are the data controller, Answr is your processor, and that is set out in a signed data processing agreement before any real patient conversation happens. You can ask for the data back or have it deleted.
Patient conversations are access-controlled, retained only as long as you have agreed, and deleted on request. We document what we process and why, and sign processing terms with each clinic. Your clinic still needs its own privacy notice and lawful basis, which we will point out during onboarding.
They go to your clinicians, not to the AI. Answr handles enquiries, prices, availability and bookings; anything clinical, urgent or safety-related is escalated to your team under the rules you set.
Before setup starts, in writing. For most single-site clinics it is the standard €249 per month, and that only begins after your two free weeks. If your volumes, locations or systems mean a custom quote, you will have that figure before any work begins.
Standard calendar and booking connections are included in setup. If you use a practice management system or CRM we haven’t connected before, we will check whether it can be connected and tell you honestly what is involved before you commit.
Your treatments and prices, opening hours, booking rules, who enquiries escalate to, and the boundaries of what the assistant may say to patients. Nothing goes live until a named person at the clinic has signed that off.
An Instagram professional account, connected by a clinic administrator through Instagram’s own authorisation screen. Personal accounts can’t be connected, though switching to a professional account is free and takes a minute.
Only what is needed to identify your professional account and to receive and reply to its direct messages. Instagram shows you exactly what is being requested before you approve it, and nothing else is accessed.
Yes, whenever you want, from your dashboard or from Instagram’s own settings. Answr stops receiving and replying to messages for that account immediately.
Your clinic does, always. Answr holds only the access needed to run the agreed number on your behalf, and you can withdraw it at any time through Meta business settings.
It checks your live calendar before offering or confirming any time. If availability can’t be verified, it takes the patient’s preference and hands it to your team rather than promising a slot you can’t honour.
Yes. Each person gets their own login, and you decide who can see conversations and who can change clinic information. Reception, coordinators and the owner can all work from the same inbox.
No, not unless you want it to. When an enquiry goes quiet, Answr drafts the follow-up and puts it in a queue for your team to approve, edit, reschedule or cancel. Nothing reaches a patient without a person at the clinic saying yes.
