AI patient communication for busy clinics

Turn enquiries into qualified patients,
confirmed bookings and follow-ups.

Answr replies instantly, qualifies every enquiry, books appointments and follows up automatically in your patient's language, while your team stays in control.

Start your free trial See how it works

Built for WhatsApp. Fast, consistent and always available.

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THE SPEED PREMIUM

Why the first five minutes are everything.

Patients rarely contact one clinic and wait. Responding while their interest is highest gives your team a much better chance of moving the conversation forward.

1×

more likely to qualify an enquiry when you reply within five minutes instead of thirty.

MIT / InsideSales Lead Response Management Study — Oldroyd, 2007

Reply within five minutes, not thirty

Both figures are measured against the same enquiry answered thirty minutes later.

Odds of reaching the patient at all 100×
Odds of qualifying the patient 21×

Source: Lead Response Management Study, Dr James Oldroyd, MIT Sloan / InsideSales.com, 2007. Three years of data, 15,000+ leads, 100,000+ contact attempts.

WHO IT'S FOR

Built for clinics like yours.

Different specialty, same problem: patients message after hours and expect an answer. Answr adapts to how your clinic actually works.

A dentist's gloved hands examining a patient with a mirror and probe in a modern dental clinic. Dental clinics Catch the after-hours emergency, not a missed call. Answr replies at 11pm, finds the next available slot and gets them booked in. A clinician examining a patient's hairline from behind during a hair restoration consultation. Hair restoration Answer the graft-count question before they message the next clinic. Answr qualifies the enquiry and books the consultation, instantly, day or night. A clinician's gloved hands checking a syringe, with a patient waiting in the background, marker dots on her cheek. Aesthetic & dermatology Answer the price question before they message a competitor. Answr qualifies the enquiry and gets the consultation booked in, instantly, day or night. A patient studying her reflection in a hand mirror, with pre-surgical marking lines drawn along her jaw. Cosmetic & plastic surgery Give a safe, immediate answer to the question they're too nervous to call about. Answr replies instantly, answers the nervous questions and gets the consultation booked in. A calm, sunlit clinic waiting area with an armchair and a plant by the window. General & specialist practices Whatever you treat, patients still message after hours. Answr keeps replying, qualifying and booking while your clinic is closed.

FROM INTEREST TO APPOINTMENT

Every enquiry has a next step. Answr keeps it moving.

From the first WhatsApp message to a confirmed appointment, Answr handles the repetitive front-desk work while your team stays in control.

Patients message after hours

A late-night or lunch-break enquiry can wait until the team is free — but the patient may not.

 Interest cools
Reply while interest is high

Answr responds immediately using your clinic’s approved information and keeps the conversation moving.

 Immediate reply
The same questions, again

Your team has to gather the basics before they can understand what the patient needs.

 Manual admin
Capture a clearer enquiry

Answr asks the right questions and captures the important details before the team steps in.

 Better prepared
Good conversations go quiet

When the team gets busy, a promising enquiry can be forgotten or the next follow-up delayed.

 Leads go cold
Follow up at the right time

Answr re-engages interested patients and keeps each opportunity moving towards a clear next step.

 Consistent follow-up
Booking takes a thread of messages

Finding the right treatment, practitioner and appointment time can take several back-and-forth replies.

 Slow to confirm
Offer times and confirm

Answr guides qualified patients to the right next step and confirms appointments in your connected Google Calendar.

 Appointment booked

A faster reply. A better-qualified enquiry. A confirmed appointment.

THE ANSWR GLOBAL PLATFORM

See every conversation, lead and appointment in one place.

Answr gives clinics complete visibility across conversations, leads, bookings, follow-ups and escalations, while AI handles routine WhatsApp enquiries and your team remains in control.

The Answr inbox: a list of WhatsApp conversations on the left, the selected conversation in the centre showing the AI booking a consultation, and the patient's details, booking and escalation tabs on the right.
Product screenshot pending
assets/product/inbox.jpg

POWERFUL AI. HUMAN CONTROL.

Everything you need to turn WhatsApp enquiries into confirmed bookings.

Answr combines intelligent automation with human oversight to deliver faster replies, qualified patients, confirmed appointments and consistent follow-up.

Start your free trial See how it works

Built for busy clinics

Instant replies, 24/7

Answer every WhatsApp enquiry in seconds, during busy periods and outside clinic hours.

Multilingual conversations

Communicate naturally with patients in their preferred language, across different countries and time zones.

Smart lead qualification

Ask the right questions, capture key details and surface the enquiries that need your team's attention first.

Confirm more appointments

Offer available times, capture booking details and confirm appointments straight into your connected Google Calendar.

Follow-ups and remindersReminders soon

Re-engage interested patients with timely, personalised follow-ups until there is a clear next step, and remind them before their appointment.

Human handover

Escalate complex or sensitive conversations to your team with the full history preserved, then carry on in the same thread.

Editable knowledge base

Keep services, prices, policies, clinic information and approved answers accurate and up to date.

Analytics that drive growth

Track enquiry volume, response times, bookings and follow-ups from a single dashboard.

Secure by design

Protect clinic and patient information with clear permissions, controlled access and responsible data handling.

PRICING AND PLANS

Simple pricing. Powerful results.

Start with a 14-day free trial. For clinics with higher enquiry volumes, multiple locations or more advanced workflows, we will build a plan around your needs.

  • 14-day free trial
  • No credit card required
  • Cancel anytime
  • Assisted setup
Free trial

14-day free trial

Experience Answr with your clinic before making a commitment.

£0

for 14 days
  • Full access to the trial features
  • Connect your clinic's WhatsApp workflow
  • AI replies and lead qualification
  • Bookings and follow-ups
  • Human handover and escalations
  • Editable knowledge base
  • Onboarding support
Start your free trial

No credit card required

Custom plan

Custom for high-volume clinics

Tailored for clinics with larger enquiry volumes, multiple locations or more advanced requirements.

Custom

built around your volume
  • Volume-based plan
  • Dedicated onboarding
  • Advanced workflows and automations
  • Multiple teams or locations
  • Custom integrations where available
  • Priority support
Talk to us

Tell us about your clinic and enquiry volume

COMMON QUESTIONS

Clear answers before you get started.

Learn how the trial, setup, WhatsApp connection, bookings and team handover work.

You can test Answr for 14 days before committing to a paid plan. We configure your clinic information, connect the agreed WhatsApp workflow and prepare the assistant for testing. The exact onboarding steps depend on your current WhatsApp and Meta setup.

No. The 14-day trial does not require a credit card, and you can cancel at any time. If any third-party messaging charges apply to your setup, we will explain them before anything goes live.

A flat monthly fee based on your enquiry volume, number of locations and workflow needs. There is no setup fee and no hidden charges — we agree the plan together once the trial shows what your clinic actually needs.

Yes. Answr is month-to-month with no lock-in contract. If it isn't winning you bookings, you shouldn't keep paying — and your data and WhatsApp number stay portable if you leave.

We review how the trial performed and agree the most suitable next step based on your clinic's enquiry volume, locations, workflows and support needs. There is no requirement to continue if Answr is not the right fit.

START TODAY

Ready to stop letting valuable enquiries go cold?

Start your 14-day free trial or speak to us on WhatsApp about how Answr could work for your clinic.

Start your free trial Talk to us on WhatsApp

No deck. No sales pitch. A real reply on a real inbox.